This Personal Data Protection Statement pertaining to the visitors on the Divita, Inc. website, Kozjačka 157, HR‐31000 Osijek, ID no. 80171778299, is drafted pursuant to the European Parliament and the European Council’s General Regulation (EU no. 2016/679) of 27 April 2016 on the individuals’ protection related to the personal data retrieval and free circulation of such data, as well as on the abrogation of the Directive 95/46/EC (General data Protection Regulation, GDPR), effective as of 25 May 2018, and the GDPR Implementation Act (Official Gazette 42/2018).

 

General Data:

Divita, Inc., Kozjačka 157, HR‒31000 Osijek, ID no. 80171778299, shall be deemed liable for the data retrieval.

The contact data by which all information pertaining to the personal data retrieval and usage are obtainable in the following ways:
via e‐mail at info@divita.hr
by mail at the following address
Divita d. o. o.
Kozjačka 157
HR‒31000 Osijek

 

Personal Data Types Retrieved:

Divita, Inc. (henceforth: Divita) understands that your privacy matters. We respect your privacy and protect your personal data. That may include any information that might lead to you as an individual.

Divita shall retrieve your personal data that you have entrusted to us upon a web shop registration, via newsletter subscription on our website at www.TerraPiaSkincare.com, or by posting an inquiry at one of the aforementioned contact channels. We shall collect the data for the purpose of merchandise delivery, provision of product‐ and service‐related information and for the sake of a reply to your questions.

The personal data collected on the basis of a web shop registration are as follows:

  • first and last name
  • address
  • city
  • ZIP code
  • state
  • telephone
  • e‐mail.

The personal data collected for the sake of a product delivery shall relate to the necessary data only, needed to execute the delivery of a product ordered, and shall be deployed for that purpose exclusively.

The personal data collected via newsletter subscription are as follows:

  • e‐mail address

A subscription to a newsletter dispatch list is voluntary, nonobligatory, and not implied, i.e., for the sake of a subscription you have to explicitly request a newsletter dispatch entering an e‐mail address to which you would like to receive the newsletter to be dispatched. A newsletter dispatch subscription shall not be a condition for web shop usage. The personal data collected via newsletter subscription shall be exclusively deployed for the newsletter dispatch to the e‐mail address entered in the subscription by the user, shall not be deployed for other purposes, and shall not be transmitted to the third parties.

The personal data collected for the purpose of a product‐ or service‐related information provision, for the purpose of complaint resolution, or while answering to your inquiries sent to info@divita.hr are as follows:

  • first and last name
  • YOB
  • address
  • city
  • ZIP code
  • e‐mail
  • telephone number
  • GSM number
  • account number
  • account date
  • account date.

 

Purpose, Retrieval Mode, and Personal Data Storage:
All personal data shall be used exclusively for the purposes for which they are collected and for which an approval and/or consent was issued. The collected data shall not be made available to the third parties in any way, unless it is not for a legally stipulated purpose or if an explicit approval or consent is not provided.

Upon a purpose cessation, all the collected data shall be deleted, i.e., they shall be deleted subsequent to a period for which an approval and/or consent was provided, by the cessation of a contractual relationship, subsequent to the expiration of a warranty deadline pertaining to a product purchased, or subsequent to the expiry of all legal obligations related to the personal data storage at the latest, unless a complaint concerning a product or a service is lodged within a deadline, up to the final completion of complaint procedures, pursuant to the valid regulations.

It is also possible that the data are anonymized instead of their deletion. In that case, all person‐related data shall be permanently removed, provided that all legal preconditions be satisfied.

Upon your request pertaining to the provision of information on the products and services, a merchandise delivery agreement, for the sake of important information related to your purchase, for the sake of a complaint resolution, or for the sake of a reply to your inquiries, a contact with shall be established via communication channels for which you have issued us your consent, as specified in an individual consent, or via identical communication channel by which you have contacted us on the occasion of your inquiry post. The communication channels might be as follows:

  • e‐mail
  • mail
  • by telephone
  • by an SMS.

Posting an inquiry to Divita, you are consented that we reply to you via identical communication channel by which you posted your inquiry and permanently store the personal data you have provided to us for a period of maximally five years since the last contact if they pertain to a complaint, i.e., if they pertain to another inquiry.

 

Usage of Cookies

When you visit our internet pages to inform yourself about us and our products, i.e., review the information we post to our webpages, we use the cookies to provide an optimal webpage functioning and collect useful information on the visitors that would enable us to further improve our service and to generally upgrade a user experience.

The cookies might be installed to your browser by Divita or by the third party, e.g., by an advertiser.

 

Consent Management

By accepting the web shop usage conditions (General Conditions posted to www.TerrraPiaSkincare.com), you consent that Divita’s may share your data with another company for the sake of the purchased products’ delivery.

By accepting a consent to use the personal data upon subscribing to Divita’s marketing newsletter, you issue your approval for the usage and storage of personal data for the sake of a marketing promotion as long as your consent is not revoked, i.e., as long as you cancel your newsletter subscription. A consent also implies the sharing of your data with the company assisting us to design and dispatch the newsletter.

You may withdraw your consent as easy as it was issued, without a reason quotation, by clicking the marketing newsletter hyperlink.